Legal Documents Made Simpler

LawHelp Interactive makes it safe and simple for courts and legal nonprofits to create high quality guided interviews that enable those without a lawyer to prepare legal documents for free.

How it works

What is LHI?

LawHelp Interactive (LHI) is a national infrastructure for online document assembly built in partnership with access to justice funders, legal nonprofits and courts. It  provides a robust platform and support  so that everyone can participate in the justice system.

LawHelp Interactive (LHI) is a national infrastructure for online document assembly built in partnership with access to justice funders, legal nonprofits and courts. It  provides a robust platform and support  so that everyone can participate in the justice system.

Courts, self-help centers, and legal aid organizations across the country partner with and trust LHI to host interactive forms in a safe, reliable, and robust environment. Since 2005, LHI has been used to create more than 8 million legal document packages for free.LHI staff has helped hundreds of organizations create and deploy forms to drive innovation in service delivery and improve access to justice.

LHI staff has helped hundreds of organizations create and deploy forms to drive innovation in service delivery and improve access to justice.

Workflow opportunities

Membership Benefits for Your Organization

Our commitment

Our Principles

We Prioritize Security

LHI’s terms of use and privacy policies serve as national models across the access to justice community. We use plain language and include clear statements of when, how, and why end user data may be shared. 

We Believe all Users Need Support

All users of your forms have access to LHI’s help desk for technical support. We funnel feedback on your forms directly to your organization.

We Amplify Your Voice so You can Empower Others

When you join LHI, you don’t just buy access to a technical platform, you join a broad coalition of access to justice leaders and visionaries with pro bono, librarian, legal nonprofit, poverty law, plain language, and social media expertise who share their knowledge and insights.

BY THE NUMBERS

Impact of LHI

When you join LHI you join a collective and have access to a portal that lets you access and review other forms.

BY THE NUMBERS

Impact of LHI

When you join LHI you join a collective and have access to a portal that lets you access and review other forms.

9M +

free legal document packages created since 2005

Complete legal document packages
92%

of end users would recommend LHI to friends and family

According to a 2022 evaluation
2,300

document packages created each day incl. weekends, where one package can have more than one legal document

In LHI you create a full package designed by experts
8K +

domestic violence petitions filed in NY State

Our users are thankful for the free access to LHI powered forms
5,700

forms and growing posted in the LHI portal

LHI works with a 25 States and the forms are used across the US
Services

Consulting & Technical Support

PBN staff has extensive experience helping hundreds of organizations create and use online forms to drive innovation in service delivery. Management consulting and technical support is available.We can  can help you create your forms. Inquire about our developer support services if you are looking to start or update a collection.

We can help you use LHI advanced features that improve end user success in completing a case, such as:

Project planning, scoping, and design
Form creation
E-Filing
Legal Server and Salesforce Integrations
Email Submissions
LHI Connect
eSignature
LHI’s Next Step Capacity
Project planning, scoping, and design
Form creation
Form E-Filing
Legal Server and Salesforce Integrations
Email Submissions
LHI Connect
eSignature
LHI’s Next Step Capacity
Testimonials
“Very comforting knowing that this service is available to the public; Especially for those of us with limited resources."
Testimonials
“I didn't believe it at first. I wanted to make sure it was real and legit "
Testimonials
“It meant the world, this was life-changing!"
Resources

A Library of Resources

LHI staff has extensive experience helping hundreds of organizations create and use forms to drive innovation in service delivery and improve access to justice.

Terms of Use for [joinlhi.org]

Privacy

joinlhi.org is committed to your privacy. It is important to us.

Last Modified: 12/12/2023

Our privacy policy describes how we collect and use information about you. This policy applies to our practices on the sites where it is posted. This policy doesn't apply to other sites you reach through Pro Bono Net, nor does it apply to Law Help Interactive or any of our other websites. You should read the privacy policies of other Web sites to learn how they collect and use information about you. This policy also does not apply to information shared through email correspondence with us.

In this policy, the terms "we", "us", and “our” refer to joinlhi.org, a project of Pro Bono Net and LawHelp Interactive.org.

When you use the Site, you consent to our collection, use, and disclosure of your information as described in this Privacy Policy.  We do not sell user information under any circumstances nor share your information with unaffiliated third parties, except as compelled by law.

  • Information We Collect or Receive 
  • How We Use the Information We Collect or Receive 
  • How We Share Information
  • Your Choices
  • Security 
  • Third Party Site 
  • Children’s Privacy
  • Notice to California Residents 
  • Policy Updates 
  • Contact Us

Information We Collect or Receive

Information You Provide. We may collect information that you provide to us when you visit our Site, including information you provide when you:

  • contact us for more information about our organization;
  • contact us to report an issue with our Site;
  • respond to a survey.
  • Request more information about lawhelpinteractive.org

Through methods such as these, we may collect information such as your name, home or other address, email address, telephone number (including mobile number), or other information about your organization and agency. If you respond to a survey or fill out a form on this website, you may provide us with other information about yourself.

Automatically Collected Information. We may collect information automatically when you visit our Site, such as:

  • your IP address;
  • the type of browser and operating system you use;
  • the pages you visit and the features you use, including dates and times;
  • if you navigated from or navigate to another website, the address of that website; and
  • information regarding your internet service provider or the type of device you used to access our Site (such as a mobile device).

Tracking Technologies. We may collect information about your activities on our Site through the use of cookies, clear gifs or web beacons, local shared objects or through other identifiers or technologies, including similar technologies as they may evolve over time. We refer to these technologies collectively as “Tracking Technologies.”

You may encounter Tracking Technologies from our third-party service providers, such as Google Analytics, Google Tag Manager, Hubspot, and Webflow, or other providers that we have allowed on our Site to assist us with various aspects of our operations and services. This information may include information about your use of our Site or services, your use of other websites, your interests and preferences, and other information. For example, we may collect information about your browsing and usage history on our Site. The information collected from these Tracking Technologies may be shared with and used by us, by others acting on our behalf, or by third parties subject to their own privacy policies.

Other parties may use Tracking Technologies to collect personally identifiable information about your online activities over time and across different websites when you use our Site. 

You are always free to decline Tracking Technologies if your browser permits, although doing so may interfere with your use of the Site. Refer to the help section of your browser, browser extensions, or installed applications for instructions on blocking, deleting, or disabling Tracking Technologies such as cookies.

How We Use the Information We Collect or Receive

We and others acting on our behalf may use the information that we collect or receive to operate our business, including our Site. This includes:

  • providing information about our services and other information that you request;
  • evaluating and improving our services and Site;
  • performing data analyses for financial, operational or other purposes;
  • complying with applicable law or our policies;
  • preventing fraud, theft, and injury to you, us, or others;
  • defending our (and our affiliates’) legal rights;
  • contacting you; and
  • using information for other purposes to which you consent.

We may retain information as long as necessary to fulfill the purposes for which it was collected, including to effectuate your requests. We may retain some information so that we can comply with law, prevent fraud, assist with investigations, resolve disputes, analyze or troubleshoot programs, enforce our legal terms, or take other actions permitted by law. 

How We Share Information
We may share with others the information that we collect or receive, including:

  • affiliated and participating organizations we work with including our LawHelp network partners, so that these organizations may contact you, including regarding volunteer opportunities, legal aid and related matters;
  • individuals (i.e., legal aid professionals and attorneys) to respond to requests for legal help and assistance; 
  • service providers who we engage to maintain the Site or on our behalf, including providers who help us operate and develop the Site and our services, and conduct surveys;
  • LHI partners that create and use LHI to create forms in similar areas of law or geographic region or court types;
  • analytics companies who provide Tracking Technologies on our Site; and
  • law enforcement, governmental agencies, or authorized third parties, in response to a verified request relating to a criminal investigation or alleged illegal activity or any other activity that may expose us, you, or another third party to legal liability – in such case, we will only disclose information we deem relevant and/or necessary to the investigation, inquiry or fraud complaint.

We may disclose your information to other entities, should a new entity take over the operation of the Site or services. In that event, we will make reasonable efforts to request that the new entity follow this Policy with respect to your personal information or provide prior notice if there would be any material changes to this Policy. 

Your Choices

You can choose not to provide us with some of the information that we request. If you do not provide it, though, we may not be able to fulfill your request. You may opt out of our use of cookies by configuring your browser to reject them. However, this may cause some features of the Services to work incorrectly.

Security


We store and process your information on servers located in the United States and elsewhere. We maintain security measures to protect your personal information from loss, misuse, unauthorized access and disclosure. Despite these measures, we cannot guarantee the security of networks, servers and databases we operate or that are operated on our behalf or that the information you transmit to us over the Internet will not be intercepted, deleted or altered. If you have an account with us, it is your responsibility to make sure that your passwords and account registration information is secure and not shared with third parties.

Third Party Sites


The Site is hosted by webflow, and links to hubspot, and other social media platforms and the sites of our participating organizations. We are not responsible for the privacy practices or the content of these third party sites.

Children’s Privacy


The Site is a general audience business site and it is not intended for children under the age of 13. We do not knowingly collect personal information via our Site from users in this age group. If you believe your child has provided personal information to us without your consent, please contact us at info@probono.net.

Notice to California Residents

California Business & Professions Code Section 22575(b) provides that California residents are entitled to know how we respond to “Do Not Track” browser settings.We do not currently take actions to respond to Do Not Track signals. We do not share personal information with any third party for that third party’s direct marketing purposes, as described in California Civil Code 1798.83.

Policy Updates

We may need to modify this policy to address new issues or changes to our online services. Changes will take effect once they are posted online. However, any revised privacy policy will be consistent with joinlhi.org commitment to keeping your information secure and to only use it to fulfill your requests and improve our online presence.

Who can I contact with a question about this Privacy Policy?

If you have any questions about this Privacy Policy reach out to us at  joinlhi.org


Disclaimer

joinlhi.org  provides general information about lawhelpinteractive.org only.  This is not legal advice. It does not provide information about other Pro Bono Net tools or websites. You can only obtain legal advice from a lawyer.  To contact a lawyer, use the LawHelp.org referral system in your state.

The listing of an organization on this website does not constitute endorsement of that group.